Fit the tone to your reader

Module 2: Check before you trust

Course outline

Quick check

Guess first, no penalty. AI writes a jokey, casual email to a formal client about a delay. Every fact is right. What's the problem?

The tone can read as careless to that readerNothing. The facts are what count.It needs to be longer

Wrong tone is a real business risk. A casual, jokey style can read as careless to a formal client. A stiff legal style can confuse a retail team.

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