Where AI chat tools slip

Module 1: Prompting that works

Course outline

Quick check

Guess first, no penalty. An AI chat tool gives you a statistic with a link for a client slide. What do you do?

AI chat tools such as ChatGPT (apps that write answers to what you type) are weakest where you need exact truth rather than fluent text. And they rarely sound unsure unless you ask them to.

  • Exact facts, numbers, quotes, links and citations (the sources it says it used). The model can invent a quote that sounds real or a link that looks right and goes nowhere.
  • Recent events. Anything after the training cutoff may be missing or guessed.
  • Your private context. It can't see your inbox, your company wiki or last week's call unless you paste them in.
  • Long chains of arithmetic. One calculation is usually fine. Several steps in a row can go wrong, so check the total yourself.
  • Niche topics. Well-known subjects are covered well. A rare machine part or a small local rule may get a thin or invented answer.

Sort it

Good first draft, or check carefully? Sort each task.

Card 1 of 8

Drafting and rewriting tone

Tap a group below, or drag the card onto it.

      A prompt is the message you send to the tool. This one helps you check:

      For each number, quote and link in your answer, tell me where it came from.
      Mark anything you couldn't check.

      Fill the gaps

      Fill the gaps.

      Prompt

      For each in your answer, tell me . Mark anything you .

      Try it

      Your steps, about 2 minutes

      0 of 1
      1. 1.Ask the tool for one statistic about your line of work, with a source. Open the link and check the number is really there.2 min

      Practice

      Question 1 of 2

      You are building a price quote with five steps: base rate, volume discount, currency conversion, regional tax, and a rounded total. What is the best approach?

      AI tutor

      Ask about this lesson and get coached through the Try it task. The tutor is part of Learn Pro.

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